Business Operations Manager for an International Professional Services Firm, Beirut

Responsible for supporting business operations of one or more practices across different dimensions: opportunity management (including R&Q), financials, people, foresight and marketing, knowledge management and internal meetings.

Responsible for managing one or more Business Operation Assistants (BOA).

Responsibilities:

·       Serve as the first point of contact for information regarding Practice activity and business status.

·       Track business pipeline, ensure business activity (prospects, proposals, wins/losses) is fed into the internal system (i.e. iPower) timely and accurately.

·       Ensure that all Risk & Quality (R&Q) requirements are met and accurately reported in the system (i.e. iPower and MAP) and coordinate with the R&Q counterparts as needed. 

·       Manages projects’ financials (track the actual vs. budget time and expenses of each project), report status to seniors and forecast time and expenses when needed.

·       Follow up on invoicing and collection in close coordination with the finance team.

·       Monitor marketing spending of the practice vs. budget; work with the finance team to identify/resolve issues.

·       Track and manage the practice’s performance by preparing a monthly financial scorecard (including revenue, billability, pipeline, receivables, etc.) 

·       Support the finance team and practice in the annual planning.

·       Support staffing processes in coordination with the Staffing Team; work closely with Staffing Manager on allocation of team members to new projects and provide updates on deployment and gaps. 

·       Track the viewpoint pipeline in coordination with the Marketing Team and follow up with Practice Seniors to make sure deadlines are met.     

·       Interact continuously with Partners on business issues to understand and track business priorities: Participate in major target account and content calls. 

·       Delegate and allocate tasks to the BOA as per business needs and BOA skill set and knowledge, empowering the BOA on her/his work and publicly acknowledging her/his work performance and successes.

·       Closely team with other parts of the Decision-Making Support team (i.e. Financial Reporting & Planning and Pricing teams) and with other  teams as well (e.g. Staffing, Recruiting, HR Admin, VCS, etc.).

Qualifications:

·       University Degree

·       5 years of experience

·       Background in finance

·       Experience in consulting preferred 

·       Experience with financial scorecards, running financial simulations and financial analysis

·       Excellent oral and written communication skills as well as good presentation skills - able to create presentations with no guidance and present them in front of an audience 

·       Affinity to work with quantitative data, advanced excel and analytics 

·       Preferred experience in previously managing one or two resources 

·       Extensive knowledge of relevant computer software (e.g. Microsoft Office), Excel, PowerPoint, Outlook

To apply please send your CV to hello@recruitme-uae.com or see our other vacancies on www.recruitme-uae.com.