Our Client, a multinational software solutions firm, is seeking to hire a Bilingual Pre-Sales Consultant to be based in their Dubai office. 

 

Pre-sales are the link between a customer’s technical requirements and the correct implementation and delivery of solutions. They will utilise their technical expertise within a sales process to rapidly prototype and deploy solutions to present solutions to customers. This role is Dubai based but will require travel.

 

Key responsibilities:

 

This role requires proficiency in communication, combined with a passionate and in-depth ‘product expert’ level of technical knowledge. The Pre-Sales team are given every opportunity to extend their professional skills and to become deeply involved and engaged in all elements of the sales process.

 

  • Provide technical expertise in the pre-sales process in collaboration with sales team 
  • Delivering tailored and relevant technical demonstrations of products. 
  • Running formal Proof of Concepts from their inception through completion, ensuring that the customer achieves well defined.  
  • Supporting staff at industry events and customer seminars. 
  • Becoming a product expert in all aspects of solutions. 
  • Responding to detailed questions in RFIs and RFPs.

 

Requirements:

 

·       Key Skills

  • Good presentation skills and the proven ability to build quality relationships with new prospects and customers 

 

  • Excellent technical knowledge and the ability and willingness to learn as required new technical skillsets 
  • Experience managing large-scale IT Proof of Concepts for enterprise sized customers 
  • Analytical and consultative approach to client engagements 
  • Equally comfortable working independently or as part of a team 
  • Ability to organise, prioritise and multi-task 
  • Strong written and verbal communication skills 
  • Full-time professionalism

 

·       Qualifications and Experience

 

  • Arabic speaking
  • 5+ years of experience as a Pre-Sales Consultant with a background in Digital Payments
  • Excellent understanding of workflows associated with different channels (ATM, POS, Payment Gateways etc.)
  • Clear understanding of different statements/reports received from entities involved in the workflow (switch, network, core banking, ATMs etc.)
  • Reconciliation of ATM, debit card, credit cards, Mobile Banking, Internet Banking, IMPS, UPI etc.)
  • ATM Cash balancing
  • Proficient in Dispute management workflow involving VISA, Mastercard, Rupay, NFS etc.)
  • Sound understanding of Interchange fees, MDR and other fees charged by networks.
  • Solution architecture and design 
  • Oracle and SQL server database 
  • Strong SQL knowledge, data manipulation

 

 

 

You can apply by sending your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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